We’ve been handed an extraordinary gift. The question isn’t whether to use AI anymore; if you’re still asking that, you’re about to get run over from behind. The real question is what you’re doing with it. Too many organizations are running AI projects that look impressive in board decks but accomplish nothing. They’re entertaining themselves with experiments while competitors are erasing them from the map. A different breed of company is rewriting entire industries in months, not years. They’re not coming for your market share, they’re making your entire business model obsolete. The pace of change has become almost incomprehensible. Developers are now building in hours what took teams weeks or months just a year ago. Hyper-coding tools are turning software engineering into something closer to orchestration. Companies that don’t grasp this aren’t just falling behind, they’re becoming irrelevant in real time. At IgniteTech, we decided we weren’t going to squander this moment. In the past year, we’ve launched MyPersonas to clone human expertise and Eloquens to handle email with genuine intelligence. But we’re not stopping there. During this keynote, I’ll announce our third brand-new product built from scratch that leverages AI to fundamentally change something that everyone does almost every day. This isn’t about incremental improvement. It’s about moving mountains. Changing lives. Taking the gift we’ve been given and doing something that actually matters with it. The future is in your hands. The only question is whether you’ll seize it or watch it slip through your fingers while someone else changes the world.
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Cybercrime is no longer just a technical problem, a financial risk, or a line item on a balance sheet. It is a human crisis. Behind every breached account, every stolen identity, and every successful scam is a real person and, increasingly, a devastating chain of harm that does not stop at financial loss. In this keynote, Reese Tuttle, cyber threat researcher and founder of AP2T Labs, and Jesse Tuttle, aka Hackah Jak, a former world’s most-wanted hacker and now an ethical threat actor, expose the realities of modern cybercrime that most organizations never see, and which many are not prepared to confront. Today’s attacks are not isolated events; they are multi-stage operations fueled by data leaks, social engineering, psychological manipulation, and dark-market ecosystems that monetize human vulnerability at scale. The consequences ripple outward: Families financially ruined, victims pushed into despair, and criminal profits quietly funding organized exploitation and human suffering far beyond the screen. Drawing from real cases and firsthand experience, this keynote reveals the unspoken truths that will challenge the way you view cybersecurity. This keynote is intended for anyone who influences security strategy, training, leadership decisions, or the way we communicate risk to others, because stopping cybercrime is no longer just about protecting systems – it is about protecting people and, in many cases, saving lives. WARNING Audience Discretion Advised: This keynote contains disturbing real-world subject matter, including psychological manipulation, exploitation, and the severe human consequences of cybercrime. Content may be emotionally intense and is intended for mature audiences.
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The technology channel is evolving faster than ever, success is no longer about what you sell—it’s about how you think, how you position yourself, and how quickly you adapt. In this keynote, Basa brings more than three decades of in-the-trenches sales, and marketing experience to the ITEXPO 2026 stage, breaking down what it truly takes to win as a modern technology advisor. From the rise of cloud, cybersecurity, and AI to shifting buyer expectations and margin pressure, Basa connects the dots between today’s megatrends and tomorrow’s opportunities. Drawing on lessons learned since 1994, Basa challenges advisors to move beyond transactional selling and step fully into the role of strategic collaborator. Attendees will gain practical insights on how to sharpen their value proposition, build confidence in complex conversations, and create real momentum heading into 2026. Whether you’re a tenured advisor navigating reinvention or a rising professional looking to accelerate your growth, this session delivers clear thinking, real-world perspective, and a roadmap for staying relevant in a channel that rewards those who evolve—and leaves the rest behind.
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With the rapid pace of technology innovation, it’s difficult for any CX leader to determine future-proof strategies. Join Metrigy CEO Robin Gareiss and enterprise CX leaders for an enlightening conversation on the best way forward. You'll come away with research-backed guidance and real-world perspective on CX and AI technology decisions you can make today that will prepare you for 2030.
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Many IT professionals think their tools are “good enough” until their techs tell a different story. Frustration with tools leads to slower response times, higher risk, and stalled growth. This session explores why IT teams are rethinking their operations – starting with the fragmented, legacy tools in their employ – and what technicians actually need to manage today’s endpoint sprawl at scale. Expect unfiltered insights, real-world lessons, and a fresh look at what modern IT needs to mitigate risk, improve efficiency, and drive better business outcomes by modernizing endpoint management and unifying IT operations at scale.
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